The digital era has given rise to more than just virtual influencers—brands are crafting immersive digital experiences that resonate with consumers on a deeper level. Virtual personas, interactive worlds, and digital ambassadors redefine how brands connect with audiences. From luxury fashion to accessing different cultural lifestyles, virtual personas and environments allow brands to build stories, engage communities, and spark imaginations in ways that transcend physical limitations. This trend is still budding in the West, but digital influencers and immersive experiences have already become powerful brand tools in Asia, capturing millions of followers and reimagining brand storytelling.
The virtual influencer market is expected to soar, projected to hit $42.6 billion in China by 2030. Digital personalities bring unique benefits: they're active 24/7, free from scandals, and allow brands to curate idealised, culturally resonant spokespeople.
Brands like Puma, with their Moroccan digital influencer Laila, are tapping into local audiences. Ayayi and Kenza Layli—working with brands like Louis Vuitton and Dior—demonstrate how virtual influencers can embody both traditional values and modern aesthetics, amassing millions of followers in the process.
Meanwhile, brands like Nars and Harper Collective elevate digital engagement with immersive storytelling. Nars' Power Players feature three distinct virtual ambassadors living in a virtual world made in Unreal Engine.
In contrast, Harper Collective's PS5-quality virtual store immerses users in its sustainable mission. These innovations set a new standard for digital brand engagement, especially as younger consumers crave personalised, boundary-blurring interactions. With three times the engagement rate of human influencers, virtual identities present a lucrative, highly adaptable option for brands entering the digital realm.
Virtual influencers and digital experiences offer new ways to connect with and inspire audiences, allowing brands to scale and control how they represent themselves without the unpredictability that human ambassadors bring.
However, ethical questions arise:
Can virtual personalities genuinely resonate with audiences?
And is there a cost to sidelining real influencers in favour of perfect, controllable avatars?
Balancing the appeal of digital ambassadors with genuine, on-the-ground engagement will be essential as brands navigate this emerging frontier.
How might your brand use virtual experiences and personas to build authentic, meaningful connections with digitally engaged audiences?
A near future…
…Where Netflix collaborates with digital influencer platforms to create interactive shows where viewers shape plot twists and real-life character journeys.
A mid future…
…Where Cann Beverages creates an at-home digital cannabis mixologist machine, offering personalized service and drinks to match.
A far future…
…Where Disney create a “Drink Around the World” metaverse experience, where visitors explore immersive rides with virtual guides while enjoying a kit of Disney’s global drinks from home. This experience blends digital adventure with real-world flavour.